Yes, forever. By default, you will receive an access to the basic functionalities for trading, analysis and orders management without any charges. Don’t worry, you will be asked for payment once you reach the features, that are available under the paid licenses.
Why would I buy an "Advanced features" extension?
The basic Quantower application is good enough for normal trading cases: one broker connection, one instance per each panel, one symbol overlay on chart, basic chart timeframe aggregations as well as popular drawing tools and indicators. These all are good if you are a beginning or infrequent trader but in case you are ready for more — we can propose you to remove any interface limitations. Pro-trading package makes your Quantower operate on a full-throttle.
Why should I buy a package instead of each extension separately?
Buying an extensions set via the Package you will receive an additional discount on group buy as well as all the required functionality set for the best trading experience.
Will my private data be safely secured?
Yes, sure. We put the user data security on the highest level and don't ask you to provide more than required personal information. We totally support the GDPR privacy policies.
How can I control my purchases?
You will be required to register a Quantower ID that will be used to assign the purchases to. This ID can be controlled in the secure area — Quantower user page — available after registration.
When will I get an access to the purchased extensions in Quantower?
Once you've finished the purchase process the new features should become available instantly*. You just need to be authorised in Quantower app under your Quantower ID, that was used in purchase process.
*Please note! In some cases, the purchased license can be assigned during 24 hours after the payment. You can contact our Support for details.
Will my purchases be prolonged automatically?
No. Currently, we believe that you should control What and When you should buy. From our side we will do all our best to inform you about the finishing period of any extensions, bought by you.
What is your refund policy?
We provide refunds only for initial orders and in case if you have requested refunds within 10 (ten) calendar days after the payment. Please contact Quantower support in case you need to request for a refund.
What are "Third-party extensions"?
We propose the best functional extensions for Quantower made by side developers. We check them for safety before including in Quantower versions. Feedback & support for such extensions still left behind their providers.